Processing & Shipping Times

At Gleam Softs, we aim to process and ship your orders efficiently and reliably.

• Processing Time: Orders are typically processed within 1–3 business days after payment confirmation.

• Shipping Time: After processing, delivery times vary based on location, but most orders arrive within 7–15 business days.

Please note that during peak seasons or promotional periods, processing and delivery may take slightly longer.

Shipping Methods

We use trusted carriers to ensure your products are delivered safely. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Availability

We currently offer international shipping to select countries. If shipping is not available to your location at checkout, we regret that we may not currently serve your region.

Customs & Import Duties

Please be aware that international shipments may be subject to customs fees or import taxes, depending on your local regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package directly on the carrier’s website.

Delivery Delays

While we do our best to ensure timely deliveries, there may be occasional delays due to customs processing, weather conditions, or logistical issues beyond our control. We appreciate your patience and understanding.